Daikin’s Corporate Ethics are an expression of our fundamental values and represent a framework for decision-making. It is everyone’s personal responsibility and obligation to work within the spirit and letter of the law and our ethics.

Daikin’s Corporate Ethics are:

1. Securing legal compliance
2. Providing safe, high-quality products and services, anticipating the future needs of end-users
3. Conducting business operations based on the principles of fair competition
4. Practising fair procurement by maintaining friendly yet challenging and competitive relations with suppliers
5. Respecting intellectual property and confidentiality of proprietary information
6. Timely and appropriate disclosing of corporate information
7. Being a company that aims to minimise its environmental impact
8. Ensuring the safety of our operations
9. Cultivating a dynamic workplace that fosters pride and enthusiasm
10. Protecting corporate assets
11. Practicing moderation in entertainment and gift exchanges
12. Maintaining a firm attitude toward illegal, antisocial and unethical behaviour

Reporting non-compliance through the Hotline

We are committed to providing an open and honest environment where employees and associates are empowered to voice their questions, concerns, or (potential) violations regarding our business practices.

If you have any concerns that our Corporate Ethics have been violated, you can submit an incident report 24/7 using the Hotline. If you prefer, you can do this anonymously. We have partnered with Navex Global, where you can report your concerns either online or by phone (0800 890011 – at the English prompt dial 833 679 2178).

Submit an incident report using the Hotline

Our Whistleblowing Policy explains our procedure for handling reports, confidentiality, compliance with data protection laws, and more. Your comments are important to us, and we will respond to any reports in a timely manner.

Corine Vyncke
Director and Chief Legal Officer

Daikin Europe N.V.

DENV will process any information provided with the above hotline, including any personal data, with the utmost respect for the right to privacy of any natural persons concerned, in accordance with Regulation (EU) 2016/679 and any subsequent amendment. Particularly, DENV will limit the processing and the storage of personal data to what is necessary, keeping it confidential and committing itself to delete/anonymize personal data once the related processing is no longer necessary.

Read our Handbook for Corporate Ethics (PDF – 332Kb)

Read our Whistleblowing Policy